GetlyFrequently Asked Questions
Find answers to common questions about Getly
For Buyers
Getly is a digital marketplace where you can buy and sell digital products like templates, design assets, music, courses, AI prompts, and more.
After purchasing, you can download your products from the My Library page. Downloads stay in your library for life — up to 25 downloads per file, so you can re-download anytime.
Yes. Open the order in My Library and click Request Refund, within the seller's refund window (30 days minimum). A Getly admin reviews every request. Open Dispute is a separate escalation path and cannot be used at the same time as a refund request.
We review products for quality and safety. All files are scanned, and our moderation team reviews flagged content.
Click the Message Seller button on any product page to start a conversation directly with the seller.
Instantly. As soon as your payment is confirmed, your files are available to download from your library — there's no waiting or manual approval.
Yes. You can pay with USDT or USDC stablecoins on Ethereum, Tron, BSC, Polygon, or Solana, in addition to PayPal.
Open your library at /purchases — your license key is issued the moment checkout completes. For templates from our BotLaunch partner store, an "Import to BotLaunch" button appears right next to the key: one click and the template appears in your BotLaunch workspace, ready to launch.
For Sellers
Click Start Selling, create your store, and upload your first product. No approval needed — you can start immediately.
Getly charges one tiered commission — you keep 80–90%. The take starts at 20% and drops with your prior-month sales (17% over $500, 15% over $2,000, 12% over $10,000), and is always 10% on your own traffic (your personal link, Pay-Widget embeds, Telegram-store sales). New sellers keep 90% for their first 3 months. Full breakdown on /pricing.
Payouts are processed on the 1st and 15th of each month in USDT/USDC stablecoins to your own wallet (BNB Smart Chain or Tron).
Yes, you can create subscription plans for your store and offer exclusive content to subscribers.
Use our built-in PPC ads, store promotions, or share your products on social media with your unique affiliate links.
Yes, use the co-sales feature to collaborate with other creators and split revenue on shared products.
No. Listing products is completely free — the only cost is one per-sale commission, and you keep 80–90% of every sale: the take starts at 20% and drops with your monthly volume, is 10% on your own traffic, and 90% during your first 90 days. There are no monthly or hidden fees. See /pricing.
Yes — and it is the only way Getly pays out: USDT or USDC stablecoins to your own wallet on BNB Smart Chain or Tron. No bank account and no card processor are involved, so creators get paid in regions fiat processors do not cover.
Getly pays sellers on the 1st and the 15th of every month, and holds each sale for about 30 days first — the length of the buyer refund window. A sale made between the 1st and the 15th of a month is paid on the 15th of the following month; a sale made after the 15th is paid on the 1st of the month after that.
Yes. Getly pays out in USDT/USDC from $5 on BNB Smart Chain or $15 on Tron. Tron is higher because the payment network itself refuses a USDT transfer of roughly $11 or less, so the threshold sits above that. Earnings below your minimum are not lost — they stay in your balance and roll into the next payout on the 1st or the 15th, until the threshold is met.
Getly pays sellers in USDT or USDC on two networks: BNB Smart Chain (BEP-20) and Tron (TRC-20). You choose the coin and the network in your payout settings, and the money goes straight to your own wallet address. BNB Smart Chain is the cheaper of the two — the network fee comes out of your payout, so on a small one it matters.
Yes — Getly has a dedicated Telegram & Bots category for bot templates, automation flows and Mini App storefronts. You keep 80–90% of every sale, payouts run on the 1st and 15th (bank card via Stripe or USDT/USDC), and buyers of partner-built templates get one-click import into BotLaunch.
Yes — click "Connect Getly" inside your BotLaunch dashboard and approve the connection. It sets up (or reuses) your Getly seller store and lets BotLaunch publish your templates as Getly products automatically, cross-listed on both getly.store and botlaunch.io/marketplace. Normal seller economics apply: 80% to you (90% for your store's first 90 days), payouts on the 1st and 15th.
It's launching. Getly is rolling out a Telegram Mini App storefront that mirrors your live catalog — buyers browse inside Telegram and every Buy opens Getly checkout, so your normal Getly split and 1st & 15th payouts stay exactly the same. You can start the connection today from the Telegram Store page in your dashboard; the storefront goes live once our partner BotLaunch finishes provisioning it. There's no Telegram Stars and no separate checkout — Getly stays the single source of money truth.
Yes, and it's free. Add your Meta, GA4, TikTok, Google Ads, Pinterest, Quora, X, Reddit or Snapchat ID in your dashboard settings and Getly fires the whole funnel for you — store visits, product views with prices, add-to-cart, checkout starts and purchases. A purchase event carries only your own items, so a shared basket never shows another seller your revenue. You give us an ID, not a script; nothing fires before a visitor accepts marketing cookies; and we never pass buyer emails to any ad platform.
For Unity packages and Blender files, yes. We read the bytes you uploaded and refuse to publish anything that would reach a buyer broken — a Unity prefab whose script is not in the package, or a Blender texture that is neither packed into the file nor present in the download. Every other format is published as you upload it. Free editor tools run the same checks before you upload, so you find out early, but you do not have to install anything: the check also runs from the product edit page.
A free Unity editor package. It checks the asset folder you are about to sell for the defects that get assets refunded — missing .meta files, prefabs referencing scripts that are not in the package, runtime code touching UnityEditor, absolute paths from your own machine — and submits the listing as a draft without you leaving the editor. Unity 2020.3 or newer.
A free, GPL Blender extension. A .blend stores paths, not files, so it opens perfectly for you while the buyer sees flat magenta where your textures should be. It finds those references, plus paths rooted on your own machine and linked .blend files that will not be in the download, and fixes what can be fixed in one press. Every check runs offline with no account. Blender 4.2 or newer.
Not with Getly. Getly has no identity-verification (KYC) process of its own — we never collect or review ID documents. Payouts go to a USDT/USDC wallet: you save the address and pick a network (BNB Smart Chain or Tron), and payouts go out on the 1st and 15th. Nothing else is asked of you.
Payments & Billing
PayPal and USDT/USDC stablecoins (via NOWPayments). Card checkout is paused while a new card processor is onboarded.
Yes. Payments are processed by PayPal, by NOWPayments for USDT/USDC and, when card checkout is available, by Stripe. Getly never sees or stores your card details.
Yes, we accept USDT and USDC stablecoins on multiple networks including Ethereum, Tron, BSC, Polygon, and Solana.
We don't currently offer installment plans. Orders are paid in full at checkout — with PayPal or with USDT/USDC stablecoins.
All transactions are processed in US dollars (USD). Prices may be shown in your local currency for convenience using live exchange rates.
Yes. PayPal is a full payment method on Getly since September 2026: pick it at checkout and pay on PayPal's own pages — no Getly account needed. It also pays for Getly Pro, Pages Pro, Member Plans and promotions. USDT/USDC stablecoins are the other option; card checkout is paused while a new processor is onboarded.
Account & Security
Go to Settings and update your email address. You'll need to verify the new email before it takes effect.
Contact our support team at [email protected] to request account deletion.
Yes, we use industry-standard encryption and security practices. See our Privacy Policy for details.
We use secure magic link authentication via email, which provides strong security without passwords.
If your account is suspended, you'll see a notice explaining the reason. Contact [email protected] to appeal.
Open the order in your library and request a refund within the seller's refund window (30 days by default). A Getly admin reviews every request before it's approved.
Getly is a Progressive Web App — you can install it to your phone's home screen from your browser for an app-like experience. There's no separate native iOS or Android app.
Affiliate & Referral
Earn commissions by sharing product links. When someone purchases through your link, you earn a percentage of the sale.
Go to Dashboard > Affiliate and apply. Applications are typically approved within 24 hours.
Each seller sets their own commission rate, up to 50%. It's applied to the seller's 80% share of the sale, and a 90-day cookie tracks purchases after a buyer clicks your link. Every product shows its exact "you earn $X" amount.
Invite new users to Getly using your referral link. Earn rewards when they sign up and make their first purchase.
Go to Dashboard > Referrals to find your unique referral link and track your referrals.
Affiliate earnings are paid out on the 1st and 15th of each month, along with regular seller payouts.
90 days. If a buyer clicks your affiliate link and purchases within 90 days, the sale is credited to you.
You earn 15% of a referred user's first purchase, credited to your affiliate balance. Affiliate withdrawals are paused while payouts move to stablecoin wallets; the balance stays credited to you.
Getly Pro
Getly Pro is a subscription service for buyers that gives you unlimited (or limited, depending on your plan) downloads from our curated Pro catalog. Plans start at just a few dollars per month.
We offer three tiers: Basic (limited downloads per month), Pro (more downloads with priority support), and Unlimited (unlimited downloads with all premium features).
Each plan has a monthly download allowance that resets on your billing date. The Unlimited plan has no download cap at all. Downloads count per product, not per file — so downloading multiple files for the same product counts as one download.
Sellers can opt their products into the Pro catalog from their Dashboard → Pro Settings page. When Pro subscribers download your product, you earn a share of the subscription revenue, paid out monthly.
You can cancel your Pro subscription at any time from your Purchases page or the Pro settings. Your access continues until the end of the current billing period.
Pro settlements are processed automatically on the 1st of each month for the previous month's activity. Revenue is distributed proportionally based on download volume — the more your products are downloaded by Pro subscribers, the larger your share. Payouts go to your USDT/USDC wallet with the regular payout run. You can track your Pro earnings in Dashboard → Pro Settings.
Yes. You can subscribe to Getly Pro with PayPal or with USDT/USDC stablecoins — one payment per period, nothing renews by itself.
Getly Pro revenue is split across every seller whose products a subscriber downloaded, so one seller’s share can be a few cents. A share below your payout minimum is recorded and carried forward to the next settlement rather than sent, because network fees would cost more than the amount itself. Once your accumulated Pro balance reaches that minimum ($5 on BNB Smart Chain, $15 on Tron), the whole balance is paid on the 1st of the month.