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General Support

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support@getly.store

Within 24 hours

Seller Support

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sellers@getly.store

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Trust & Safety

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abuse@getly.store

Within 48 hours

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DMCA Policy

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Getly.store is an independent digital goods marketplace connecting creators with buyers worldwide. Our support team handles questions about purchases, downloads, seller accounts, payouts, and platform policies. For copyright concerns, use our DMCA process. For payment issues, include your order number for faster resolution. We support Stripe and cryptocurrency (USDT/USDC) payments, offer a 30-day refund window on all purchases, and process seller payouts twice monthly on the 1st and 15th.