One purchase. Ten managers. Every property covered.

If your company manages multiple short-term rentals, damage claims are a team problem: different managers, different properties, different deadlines — and one missed filing window or one missing before-photo can cost the whole claim. This Team License gives all 10 of your managers the same proven packet, plus the team layer that keeps every claim visible in one place.

What the team gets:

• The full STR Evidence Packet (17 files): quick-start guide, checklist, blank evidence log, message scripts, photo guide, amount-basis worksheet, timeline tracker, coverage / exclusions, FAQ + limits, inventory, evidence + QA log, plus a 5-file fictional worked example.

• TEAM-LICENSE.md: clear terms — 10 named seats in ONE company, internal use only, no resale, no redistribution outside the company. Includes a fill-in license certificate for your records.

• TEAM-TRACKER.csv: one multi-property tracker — property, manager / seat, guest, checkout date, damage, status, filing deadline, amount — so one manager can oversee all seats' claims at a glance.

• TEAM-README.md: rollout guide + seat-list template — name your 10 seats, distribute, and start in ~15 minutes.

Deadline figures follow Airbnb's Host Damage Protection terms (airbnb.com/help/article/279, verified 2026-10-17): file within 14 days of the guest's checkout; the guest has 24 hours to respond; if you involve Support, submit supporting documentation within 14 days of the damage or loss. Terms change — the packet tells you to re-check the current terms before filing.

What's inside (file-by-file — 20 files total)

Base packet (17 files, same as the single-user v2.0 packet):

• 00-START-HERE.md — Quick-start guide: file / absorb / escalate decision flow (1,622 words)

• 01-Evidence-Checklist.md — What to capture, in what order, before you submit

• 02-Evidence-Log.csv — Blank log: one row per damaged item (Excel / Sheets)

• 03-Message-Scripts.md — Guest message, Resolution Center text, escalation / appeal text

• 04-Photo-Guide.md — How to shoot before / after photos that hold up

• 05-Amount-Basis-Worksheet.md — How to build a defensible dollar figure per item

• 06-Timeline-Tracker.md — Deadline map: filing window, guest 24h window, Support docs window

• 07-Coverage-Exclusions.md — What Host damage protection covers / does not cover

• 08-FAQ-and-Limits.md — 10 product-specific FAQs + honest limits

• 09-Whats-Inside.md — File-by-file inventory

• README.md — Packet overview, integrity rule, version history

• EVIDENCE.md — Evidence sources, QA results, known uncertainties

• worked-example/ (5 files) — A complete FICTIONAL worked example: evidence log, damage report, messages, timeline, read-me-first notice. Teaching material only — never file it.

Team layer (3 files, only in this pack):

• TEAM-LICENSE.md — Team license terms + fill-in license certificate

• TEAM-TRACKER.csv — Multi-property claim tracker (property, manager/seat, guest, checkout, damage, status, filing deadline, amount)

• TEAM-README.md — Rollout guide + seat-list template (10 seats)

Total: 20 files.

Free sample (try before you buy)

See the free sample excerpt of the base packet before buying — it shows the decision flow, the deadlines, and a fictional mini-example:
https://github.com/fexo9/str-host-damage-claim-evidence-packet/blob/main/FREE-SAMPLE-STR-Evidence-Packet-v2.0.md

Demo video

Watch a 72-second walkthrough of the base packet's real files:

Details

• Price: $79 one-time. Commercial license. 10 named seats, one company.

• Format: ZIP download (20 files: Markdown + CSV). Opens in any text editor; CSVs open in Excel / Google Sheets. No software to install.

• Version: Team License v1.0 (2026-10-17), built on base packet v2.0. Single-user packet (1 person, $19) is sold separately.

Pay by card or crypto at checkout.