WordArmor — word-for-word scripts for the hard conversations: ask for the raise, get money back from a friend, set the boundary with family, fire a bad client, quiet the neighbors. 57 real-life situations, each in 3 tones (soft / neutral / firm) PLUS the exact line for when they push back. Two products in one: an offline HTML app that opens on any phone (no install, no account, no tracking — search, pick your tone, copy, say it) and a 71-page printable PDF book. One-time purchase, works offline forever. Custom script requests included. What you get: a ready-to-use wordarmor_scripts.zip file. Works in Excel 2016+ and Google Sheets, English. Instant download, free re-downloads forever, 14-day money-back guarantee.